Reviews-at-a-Glance

The largest SUV in Toyota's stable, detailed in our Toyota Sequoia review accessory picture section, is derived from the Toyota Tundra pickup.

With dual sliding side doors to bolster our assessment in the 2009 Toyota Sienna part review, we were hard pressed to say anything remotely negative.

Repair Rip-offs and Tip-offs

Over the past two years, we have experienced number of distraught customers who email or fax us a huge repair estimate asking for a second opinion, only to find that a simple cheap repair is all that is really needed.

It is not coincidence that these estimates are mostly from the big chain stores and certain car dealers where the mechanics are paid on commission.

The more they sell, the more they earn. We feel that paying mechanics on commission should be illegal.

Repairing cars is difficult, dirty exhausting work. Honest repair shops with skilled technicians deserve your business - however, underhanded operators can cost you a bundle.

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Be suspicious of any garage that:

• Uses scare tactics.

• Operates on cash-only basis.

• Ask's you to sign a blank work order.

• Won't give a written estimate.

• Refuses to show or return old parts.

• Won't go on test-drive with you.

• Talks down to you.

• Won't have or take the time to explain a repair.

• Employs mechanics paid on commission.

• Beware of chain store robber barons and gunfighter dealership service managers.